Your Mission
The Solution Consultant aligns business outcomes with technical feasibility across the full Process Intelligence stack. They translate executive goals into implementable use-cases, architect the solution path (data, apps, automation), and de-risk delivery with crisp governance and measurable value.
What Great Solution Consultants Do
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Turn strategy into prioritized, feasible use-case portfolios with clear KPIs
Bridge C-suite narratives and engineering constraints without losing momentum
Normalize stakeholders around a single operating plan and decision cadence
Proactively surface risks/assumptions and negotiate trade-offs before they escalate
Make adoption design-time (enablement, dashboards, runbooks baked in)
Core Responsibilities
Value-to-Solution mapping — target KPIs, root causes, feasible actions
Blueprint & roadmap — data sources, integrations, apps, orchestration
Governance & delivery — intake→prioritization, definition of done, QA
Stakeholder alignment — exec sponsors, process owners, IT/EA, partners
Adoption & success — usage metrics, enablement, benefits tracking
Process Intelligence Expertise
The technical foundation that powers solution excellence
Process streams (O2C, P2P, Inventory/Production) and their KPIs
Event data & modeling (schemas, variants, conformance, quality)
Solution patterns (dashboards, apps, automations, NBAs, SLAs)
Enterprise integration (ERPs, data platforms, APIs, security)
Change mechanics (enablement journeys, rollout, measurement)
Outcomes & Success Metrics
Portfolio time-to-value and % use-cases delivered on time
Adoption (active usage, coverage, frequency) and benefits realized
Risk burn-down vs. plan; escaped defects; rework avoided
Stakeholder satisfaction (exec/QBR quality, sponsor NPS)
Scalability (reusable components, repeatable patterns)
A Day in the Life
Use-case intake triage and prioritization
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Who You Work With
Your collaboration network spans technical and business stakeholders
Internal: Product/Solution, Value Engineering, Delivery/PS
Customer: Exec sponsors, CoE, process owners, IT/EA, data platform
Partners: SIs/consultancies for implementation and change
Required Skills
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